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We’re Hiring a Donor Relations Specialist

Posted June 5, 2018

We’re hiring a Donor Relations Specialist! The Donor Relations Specialist position will assist in the achievement of the agency’s mission to nurture a thriving Market Community by working toward fundraising goals and being responsible for the coordination of the donor database and stewardship activities for the Foundation.

To apply, please send a resume and cover letter to Christi.beckley@pikeplacemarket.org.


TITLE:                           Donor Relations Specialist                                                                                

REPORTS TO:              Development Manager

POSITION SUMMARY:

The Donor Relations Specialist position will assist in the achievement of the agency’s mission to nurture a thriving Market Community by working toward fundraising goals and being responsible for the coordination of the donor database and stewardship activities for the Foundation.

DUTIES AND RESPONSIBILITIES:

Donor Strategic Analysis

  1. Implement and maintain process for strategic donor analysis to gain insight into donor trends, loyalty, conversion and growth potential.
  2. Develop and manage regular executive reports and dashboards for PPMF staff and board.

Donor Relations & Communication

  1. Provides excellent customer service to donors and agency staff through all forms of communication, with a focus on cultivating strong and positive relationships.
  2. Maintains and support all activities involving donor moves management tracking and coordination with assigned solicitors.
  3. Works closely with Communications Coordinator to ensure accurate and effective communication to donor segments.
  4. Drafts personalized mission-focused stewardship and is responsible for processing gift acknowledgement letters.
  5. Coordination of special event guest list creation, invitation and RSVP management and follow up.
  6. Manages key day-of event logistics for guests including: event entry, registration, nametags, etc.
  7. Manages process for Board & Committee meeting preparation and taking minutes at meetings.
  8. Manages accurate gift and constituent data entry into the agency’s donor database systems at the highest level of accuracy.

DESIRABLE WORK EXPERIENCE AND QUALITIES:

  1. The ideal candidate for this position will have a demonstrated commitment to non-profit organizations with people skills and the ability to foster energy, hope, compassion, and good humor in a challenging environment.
  2. Knowledge of Blackbaud’s Raiser’s Edge Software required.
  3. Minimum two years of experience in the non-profit sector, preferably in a development office.
  4. Knowledge of and experience with donor-centered fundraising.
  5. Strong analytical and data reporting skills, with emphasis on clear and concise executive-level communication.
  6. Ability to effectively lead groups of volunteers and delegate tasks.
  7. Ability to work both independently and as part of a team.
  8. Demonstrated ability to manage projects and meet deadlines.
  9. Bachelor’s Degree preferred.
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